Key Account Manager

Join us in solving Circularity for the Wind Industry!

By 2050, half of Europe’s energy is expected to come from wind to meet climate goals, and many of today’s wind farms are already reaching the end of their 20-30 year lifespan.

At ReWind, we are on a mission to build a fully circular future for Renewable Energy and are building the software that energy companies need to enable this reality. We empower the developers and owners of renewable projects to optimise their aging assets and manage decommissioning, repowering, and the obligations and costs around both. Our mission is to accelerate wind energy renewal and ensure no components end up in landfill.

ReWind began as an internal project in DNV (Det Norske Veritas) and has spun out into an independent, fast-growing start-up, launching our first product in 2023; our clients include leading asset owners and utilities around the world. Read more at rewind-energy.com.

Read more at: https://www.rewind-energy.com/

Short Description of the Role

Own every existing client relationship. Onboard new clients, implement the platform for them, run their renewals, and make sure they get more value from ReWind every year they work with us. Today ReWind’s founders are managing every single client in between everything else, the time has come for this to become a dedicated role and elevate the experience every customer receives.

You also lead new innovation pilots with new and existing clients, and when you see an expansion opening you bring the sales team in to develop it. You are responsible for the success and growth of ReWind’s existing clients, others in the Sales team focus on acquiring new customers.

You will be measured on

• Adoption: clients using the platform without us pushing.
• Gross retention and net revenue retention.

You need

• A client-facing track record in wind or energy: account management, procurement, contract negotiation, owner’s engineer. You can talk to a technical director about asset end-of-life without notes.
• An engineering background or hands-on technical competence is a real advantage; the product and the client conversations are technical.
• Negotiation experience, including with large-company procurement, and the discipline to run a heavy renewal calendar unprompted.
• Experience using a CRM or other client management system is a benefit
• Fluent or conversational German, French, Spanish, Italian are a plus.

You do not need

• A customer success title or a software-industry CV. The domain and the client skills matter more, and the product can be learned here.

What you get:

• Full ownership of a function built your way, with a direct line to the founders.
• The client voice in a company at the stage where that voice shapes the product.
• Working relationships with some of the most interesting asset owners in renewables worldwide.
• Competitive salary for an early-phase startup, with generous stock options.
• Pension and parental leave benefits, and room to grow with the company.

Place of work

Based at our office in Torggata, central Oslo, with the core team; we work on site together, with flexible home-office days available. Travel to clients and conferences 5-10 times a year, 1-2 days at a time.

Practicalities

Fluent English required; CV in English, please. Probation period will apply, expectations are written into the contract. This process is GDPR compliant and personal data is deleted once it completes. We look forward to your application.